Don't Miss This

Sales Training: What You Need, Where to Find It

Sales people well versed in selling products may struggle with services—here’s how to change that.

Build on Success: How to Use Existing Customers to Generate New Business

A portfolio of customer testimonials, case studies and client references will add some heat to cold calls.

3 Technology Trends to Watch in 2013

Innovations in printers and MFPs this year suggest what may be on the horizon in 2013.

How to Leverage Xerox PagePack for New Profits

Success in managed-print services hinges on an essential decision: what partner program to adopt.

Xerox eConcierge in Action

4 Secrets for Expanding MPS Sales

It’s always important to boost sales. Here’s a strategy that VARs and MSPs can take to the bank.

Attract New Clients with Xerox eConcierge

See how Xerox eConcierge is giving print service providers a new way to reach customers and generate additional revenues.

Evolving Your Managed Print Services

Alan Joch headshot

Featured Blog: MPS Strategies

Alan Joch is a veteran editor and writer who covers printing and imaging, electronic content management and a range of other IT topics for industry publications and Websites. He helped launch the Xerox Business Transformation Center three years ago, and prior to that was the founding editor and principle writer for the Printing and Imaging Solutions Center, an online forum for solution providers.

How to Proactively Counter Competitive Threats

Being proactive pays in the managed print market.

Continue reading: How to Proactively Counter Competitive Threats »

Especially For MSP's

Greg Walters headshot

Featured Blog: From the Trenches

Greg Walters, senior correspondent for the Business Transformation Center, is a founding member and current President of the Managed Print Services Association. During an IT sales and services career that has spanned a quarter century, he helped turn a large West Coast VAR's struggling managed-print services practice into a highly profitable business. A prolific writer and frequent speaker at industry events, Greg considers himself a "Contrarian Technologist," someone with a unique—and provocative—view of technology and how to sell it in the 21st Century.

It’s Been a Great Time Writing for Business Transformation

As I look back, it feels like so much has occurred but as I consider today’s challenges and opportunities, in a way, I am reminded of those days back in 2011 – change is just around the corner, it always has been.

Continue reading: It’s Been a Great Time Writing for Business Transformation »

Ask Greg

Got a problem with managed print? Ask Greg.

"We are moving into managed services. What have you seen and could you recommend some solid first steps to help us implement a successful managed services practice?"


James K.

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Tools & Resources

PagePack 3.0 Certification

PagePack 3.0 is Xerox's full-fleet managed print solution. Now you can capture all the pages in your customer’s network by seamlessly managing all networked print devices—Xerox and non-Xerox.

Click here to learn more »

Xerox eConcierge

Get Customers Hooked on Managed Print — It's Now Easier Than You Think.

Find all the resources here »