Transformation Studies

Business Transformation Field Study – The Truth About Labor: Advantage, You.

Large national chains lack the institutional focus to deliver personalized, consultative managed print services the way solution providers in the channel can. So, take advantage of that now, says Steve Mairet, co-owner of A1 Tonertech Inc., Orange, Calif.

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Managed Print: What Customers Want

Wonder how it feels to be right on the cusp of making a move into managed print? HereÕs one solution provider who shared the experience with us.

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Business Transformation Field Study - PagePack Basics

Ready to investigate Managed Print Services as a Xerox partner? Here's a quick run through of the major advantages the PagePack 3.0 Managed Print solution from Xerox delivers.

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Your Business, and Managed Print 3.0

Within the next year-and-a-half or so, managed print services will be a serious consideration for any customer when they purchase a printer.

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Managed Print Master Class

Our series has demonstrated the value of Managed Print Services, but now let’s look at some of the extreme challenges, and show how they can be overcome — or at least, endured.

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Quoting and Marketing Managed Print Services

Effectively quoting and marketing your managed print services can grow your profits by double digits when done right. Here are some tips from Terry Williams, president of ATS.

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Advancing Your Managed Print Business

Cycle One: Managed Print Sales Strategies & Competitive Displacement

Creating an effective sales strategy is a key part of building a successful managed print services business. See how Garrett Peaslee of Secant Technologies did it.

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Managed Print Problem Solving - What You Need to Know

Problems always arise, so how does a successful managed print providers overcome them? Michael Trevisan, president of Atlantic Office & Laser Products, takes us through the ups, and the downs of managed print problem solving.

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Real-World Insight, and Feedback

Cycle One: Adding Managed Print Customers, and Driving New Profit

BusinessWare Solutions got into managed print about five years ago. Even though the economy overall was in better shape back then than it is now, managed print customers didn’t come pouring in, until now.

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The First 100 Days, a Managed Print Playbook

How does a successful managed print provider grow their business quickly, and profitably? Here's a look at how one managed print provider applied some common sense, and communication, early on to succeed.

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Taking the First Step in Managed Print

Topic One: Adding Managed Print Affordably

You can add managed print services to your existing solution provider business - or start a managed print service from scratch - right now, affordably.

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Why Managed Print Makes Sense Now

Topic Two: The best managed print sales pitch: Simplicity & cost savings

Showing customers how their unmanaged print environment has a negative impact on their business's bottom line is working as a successful managed print sales strategy in the field.

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Why Managed Print Makes Sense Now

Business is picking up after a year-long slump and, more than ever before, customers have begun asking if there is anything they can do to save money on their printing costs. Customers are even asking by name if there is such a thing as "managed print" options.

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Top 5 Managed Print Take-Aways Of 2009

As a way of paying tribute to some of what we learned during this tough year, we asked the editors of The Business Transformation Center to list what they felt were the Top 5 most important managed print issues of 2009. Here's what they came back with.

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More Print Quotes Lead to Greater Profits

Any experienced fisherman will tell you they've thrown more hooks in the water than the number of fish they've pulled out. That's just how it happens. What if you could generate more managed print quotes, faster, and more accurately? Would you make more money?

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A Solid Sales And Marketing Strategy

Today, missing the opportunity to showcase a green attribute can mean lost business. That is why solution providers selling and servicing solid ink-based print and imaging systems from Xerox find it easy to leverage solid ink as a way to capitalize on green buying trends.

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Market Shift Increasingly Favors Managed Print

A tectonic shift in the way technology products and services are delivered to customers is taking place right now. The shift is towards managed services, and while the shift is industry-wide, those who sell printing and imaging technology quite possibly have the most to gain from a managed services transition.

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Green Has Always Been More Than Just a Color to Xerox

Back in the early 1980s when Al Gore was still just a member of the U.S. House of Representatives from the 6th District of Tennessee, Xerox initiated a formal policy to begin reducing waste and conserving energy across its internal operations.

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The Managed Print Power Play - PagePack 3.0

Master IT CEO Michael Drake is a managed services provider in Bartlett, Tenn., whose business model is to buy up as much of a customer's IT infrastructure as he can (yes, own it), then charge the customer for total managed services while taking the burden of infrastructure management right off the shoulders of the now very happy customer. Profitable?

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Xerox Hits the Road to Rally Partners Around Managed Print

The electrifying guitar sound of AC/DC's trademark hit Back In Black thundered from the stage as the crowd anxiously awaited the show. But this was no rock concert. This was the Back In the Black Business Stimulus Tour.

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The Top 5 Per-Page Print Contract Follies & How to Avoid Them

Delivering managed print services to a customer is like being married with a prenuptial agreement. You want the relationship to work, but if things get ugly, you're both likely to run for the protections of the contract.

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Growth Game Plan: Asset Optimization Vs. Consolidation

Think long term and resist the urge for temporary gains.

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How To Get The Most From Print Partner Programs

Print VARs today need to use every advantage to get new business at no extra cost.

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Four Keys to Selling MPS In Tough Economic Times

Solution providers struggling to preserve sales, profits and optimism for their future continue to see little encouragement from the predictions of most economists. But savvy VARs know there's one product that may actually be easier to sell during today's tough times—managed print services.

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Three Good Reasons To Add Leasing To Your Managed Services Mix

Although a tough economy may be convincing some clients to delay purchases of MFPs, the right combination of hardware leases and managed print services contracts can keep revenues flowing.

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New Pricing Strategy Protects Color Printer Margins

Xerox is taking a new tack that bucks the trend for ever-cheaper color hardware and as a result offers a way to stabilize margins. The company actually increased the base price of its solid-ink 8860 printers and 8860 MFPs, while reducing the cost of consumables.

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Printer Harmony: Balanced Deployments Boost Bottom Lines

Solution providers across the country say upward of 75 percent of all new customers operate far too many printers in relation to their staffing levels and, in turn, incur excessive costs and inefficiencies.

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Custom Features Give MFPs Added Sizzle

MFPs continue to look and act more like standalone computers than just devices for printing, scanning, and faxing. Now MFP OEMs are introducing new sets of development software tools that are pushing these workgroup machines to new levels of functionality.

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Service and Support: The Gifts that Keep Giving

Solution providers that find comfort in moving high volumes of deeply discounted printers may soon find their world turned upside down. Ever-shrinking margins and aggressive price-cutting competition are quickly spelling the end of transaction-based business models, solution providers and industry veterans say.

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