Ask Greg

We are moving into managed services. What have you seen and could you recommend some solid first steps to help us implement a successful managed services practice?


James K.


Getting into managed services is both simple and difficult – as I am sure you know. But some of the issues I’ve seen and experienced are as follows:

1. Find great infrastructure partners – great partners make for a great offering.

2. Establish a clear and easy-to-understand compensation plan for your staff, and explain the pay structure before going to market.

3. Implement services in house – experience exactly what your clients will experience.

4. Roll out to your best clients first – test it on your friends, they’ll be honest.

These four simple tips are foundational to your success. Thanks for asking and keep reading.


« Back to Ask Greg