How to Proactively Counter Competitive Threats

It’s fine to talk about the growth of potential of managed print services—new revenue streams, expanding profits and upselling opportunities. But, of course, there’s another reason to act on MPS—to block the aggressive moves of competitors that want  to capture MPS business in your market and then go on to claim every other sale that’s within reach.

But waiting until a clear and present threat actually appears isn’t the time to launch or enlarge an MPS practice. Fortunately, it’s becoming easier than ever for VARs and MSPs to take proactive steps that can help them not only stop competitors in their tracks but create organic growth opportunities.

Perhaps the simplest and easiest way to start customers down the road to MPS is Xerox eConcierge®. It’s not managed print, per se, but the service monitors printers on a customer’s network and enables them to order supplies through a solution provider’s branded e-commerce portal. Best of all, partners receive recurring revenues from supplies replenishments without creating their own monitoring and fulfillment infrastructure. Get more details.

Xerox Partner Print Services® is a comprehensive MPS solution that provides remote monitoring tools to help VARs and MSPs manage and service the print fleets of their customers. Partners can choose the service level that fits best, whether that’s delivering services directly or letting Xerox service accounts via its cloud-based software platform. Either way, partners retain complete control over the customer relationship. See what XPPS can do for your customers.

Channel partners can then fill out the services engagement with Xerox ConnectKey®, a range of new value-add technologies for Xerox multifunction printers. ConnectKey for SharePoint® can simplify customer workflows and help them optimize business processes. ConnectKey Share to Cloud lets end-users scan documents to cloud services, including Google Docs/Drive, Dropbox, Salesforce.com and Office 365. In addition, ConnectKey for SharePoint can scan files directly into Microsoft SharePoint and other Windows folders. Learn more.

Being proactive pays in the managed print market. What resources are you using to stay a step ahead of the competition?