What is business transformation?

What does Xerox mean by “business transformation”? In this segment, Mr. Gillam discusses the idea of moving to a more-sustainable sales model based on managed services and the opportunities it presents.

The Case for Managed Print

The Case for Managed Print Learn why a leading VAR considers managed print “a no brainer” when it comes to growing his services business and capturing additional recurring revenues.

How to Overcome Managed Print Challenges, Part 2

How to Overcome Managed Print Challenges, Part 2 In this new installment, the president of NSI explains how he targets executives with the decision-making power to adopt managed-print services.

Closing the Sale is Just the Beginning

Mike McCann, vice president at Xerox, a 2011 CRN Tech Innovator Award winner, discusses a new tool for capturing post-sale revenues and cultivating customer loyalty.

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Top VAR Explains How Xerox eConcierge Boosts Revenues

NSI President Tom McDonald says he now has a “hunting license” to pursue new clients that used to be off limits.

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Why Managed Print is a ‘Huge Opportunity’ for MSPs

A successful IT MSP discusses how managed print generates new sales and keeps competitors from stealing business from existing customers.

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How to Overcome Managed Print Challenges, Part 1

In the first installment of this two-part series, a thriving print VAR outlines its strategy for overcoming assessment roadblocks.

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An On Ramp to MPS Conversations

Managed print veteran Rick Kreiser discusses SMB selling strategies and how Xerox eConcierge™ can grow revenues with new and existing customers.

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Take the Xerox Challenge

Think Managed Print Numbers Don’t Add Up? Take the Xerox Challenge in the short video demo.

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The Xerox Solid Ink System — Close-Up

This video gives you the trade-show experience of being shown exactly what the Xerox Solid Ink System is. Check it out.

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The 30-30 Value Proposition

There’s an easy way to remember the value proposition in managed print. Xerox’s Gary Gillam explains what “30-30″ means.

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What’s Under My Hood?

Ever popped the hood on a smokin’ hot Xerox Phaser 8560 MFP? This video will have you saying “been there, done that.”

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An MSP Sounds Off on Managed Print

Xerox offers a turnkey solution that provides a new opportunity including a mature service option that integrates well with professional software packages says, Oli Thordarson of Alvaka Networks.

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Managed Print Master Class

Customers Need Help Managing Their Printers

Having a clear understanding of who a managed print customer is, and who is not, has a lot to do with being profitable, says managed print provider Tom McDonald of NSIserv.

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Close-up and Profitable

Close-up and Profitable Think there’s no other upsell opportunity after Managed Print Services? Dave Polzin, of BusinessWare Solutions thinks differently. Take a moment to listen.

Managed Print with a Partner Who Cares

Managed print service provider Terry Williams of Advanced Technical Support shares some of the real reasons a strong partner is vital to managed print success.

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Overcoming the Unexpected

Solution provider Mike Parmet shows how certain customer surprises can be dealt with easily under the right managed print program.

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Controlling Printing Costs: Yes You Can

Mike Trevisan of Atlantic Office and Laser Products dashes the myth that printing costs are uncontrollable

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What Recession? Managed Print Stands Strong

What recession? Managed print services provider DeWayne Colson had a great 2009. Listen to his story

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The Managed Print Market is Wide Open

Managed print services provider Dale Fulkerson of Lasercomp explains why the opportunity is huge for solution providers looking to get into managed print.

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The Managed Print Market is Wide Open

Managed print services provider Dale Fulkerson of Lasercomp explains why the opportunity is huge for solution providers looking to get into managed print.

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PagePack 3.0 — In Depth

Xerox’s Paul Herman: So How Does PagePack 3.0 Help?

Xerox’s Paul Herman: So How Does PagePack 3.0 Help? Eveything Channel’s Dan Neel and Xerox’s Paul Herman discuss what attendees and partners are getting out of PagePack 3.0 Certification event.

Jim Salzer, PagePack 3.0 Program Mentor

Jim Salzer of DocuAudit International talks about his role in the program and some of the topics he’s tackling as a mentor for the PagePack 3.0 Certification program.

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Print VARs Discuss PagePack 3.0

Recent attendees of a Xerox PagePack 3.0 Certification event talk about what full-fleet print management means for their businesses and what specific advantages they get out of Xerox managed print services.

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VARs Talk: PagePack 3.0

A snapshot of comments by recent attendees of a Xerox PagePack 3.0 Certification event.

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Xerox’s Paul Herman: PagePack 3.0′s Main Components

Everything Channel’s Dan Neel and Xerox’s Paul Herman discuss managed print solution providers really need to know about PagePack 3.0′s main components and features.

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Avoiding Managed Print Contract Pitfalls: Getting Coverage Right

Cost per page contracts are a great idea, but you have to know how to structure them. In this segment, Everything Channel’s Dan Neel and Tom Gall of Xerox discuss avoiding pitfalls of estimating coverage.

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Avoiding Managed Print Contract Pitfalls: Trouble-Free Toner

One thing any solution provider wants to avoid is paying for toner not used, or not being able to respond to an urgent client request. Everything Channel’s Dan Neel and Tom Gall of Xerox discuss easy ways to address toner-ordering issues.

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Customers Want Cost Savings? Asset Optimization Is The Answer

Everyone knows that in today’s economy, many customers want cost savings. Here’s how to turn that conversation into a strategy for growth with asset optimization (versus asset consolidation). Everything Channel’s Dan Neel and Xerox’s Gary Gillam talk about this interesting idea.

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Getting Started & Staying Profitable

Leveraging What Matters: Partner Programs And Free Marketing Tools — Part 1

Budgets are tight, but that doesn’t mean solution providers can stop marketing. Need easy-to-create, high-quality promos and multimedia proposal tools — but can’t stretch your marketing dollars? Everything Channel’s Dan Neel talks to Xerox’s Tom Gall about making the most of free marketing tools offered via Xerox’s Peak Program.

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Leveraging What Matters: Partner Programs And Free Marketing Tools–Part 2

In this continuation of the discussion between Everything Channel’s Dan Neel and Xerox’s Tom Gall, there’s find out about a great (and free) marketing tool called Quick Pitch available to partners via Xerox’s Peak Program.

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One MPS Provider’s Story

Wonder how other solution providers have fared with PagePack? In this short video, Mike Greenberg, Pres. and CEO of PrintTelogy, Inc., describes how PagePack has helped his manage print service company grow, and what benefits specifically appealed to him and his sales force.

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Getting Started In Managed Services

If you are not already in the managed services end of the market, managed print services provides a great way to get started. In this clip, Xerox’s Jason Oliver explains how PagePack (Xerox’s managed print offering) is an easy-to-implement solution that providers can use with any customer. Derek Belair of N-able Technologies explains how IT concerns are driving print services.

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The Win-Win Cost Equation of Managed Print

So what are the numbers that support managed print services as a model that cuts costs for customers while boosting your margins? Xerox’s Jason Oliver breaks down the numbers and Derek Belair of N-able Technologies explains the services and supplies problem-solving component.

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What’s The Market Opportunity In Managed Print Services?

Jason Oliver of Xerox talks about the 20% to 30% cost-savings Xerox’s managed print offering (PagePack) offers clients and Derek Belair of N-able Technologies talks about the cost problem issue that managed print services solve.

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Miles Per Gallon = MPS?

Some times what counts in helping clients transition to managed print services is giving them the right perspective. In this brief clip, Gary and Dan talk about a useful analogy for describing the cost-savings of managed services or cost-per-page contracts.

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The ROI of Managed Services

Let’s get down to brass tacks. Exactly what kind of ROI can a VAR expect from managed services and how soon can they get it? Gary and Dan discuss this topic as well as some of the helpful tech to get VARs going in managed print services.

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The Green Machine

IDo your printing and imaging clients know that Xerox’s Solid Ink technology produces 90% less waste than conventional printer ink and toners? Aside from top-quality ink, the environmentally friendly benefits of Solid Ink are worth noting.

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Cost-Per-Page Made Easy

Cost-per-page contracts can be the right solution for organizations looking to finally control costs. The problem is, such contracts are not always easy to put together. Find out how Xerox’s PagePack program helps VARs with this task.

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Moving to Managed Print Services Model

What is business transformation?

What does Xerox mean by “business transformation”? In this segment, Mr. Gillam discusses the idea of moving to a more-sustainable sales model based on managed services and the opportunities it presents.

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Business value of MFPs

In today’s tougher business environment where reduced hardware spending can put even more pressure on solution providers, there is a specific advantage to addressing customers’ needs for greater productivity.

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Technology cross-selling

As Mr. Gillam relates in this segment, there is a real opportunity to both up-sell existing customers and to take advantage of bundling printing services to meet other customer needs in networking, storage and even security. Categories and growth rates are discussed, as well as advice to resellers on how to make first steps to a managed services models.

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